Tuesday, August 19, 2014

What To Insist From Any Commercial Cleaning Service

By Deanne Shepard


There is value in maintaining a clean office in the eyes of your employees, clients and associates. The clean look must be maintained at all times regardless of prevailing season. Cleaners make promises that they do not keep. As the contractor, you have the power to make several demands from commercial cleaning service provider.

Convenience- this means keeping the office clean without disrupting normal work. Professionals will identify the best time to tidy the place without causing inconveniences. This could be in the evening after workers and clients have left or early morning before everyone comes in. Some facilities require cleaning in the course of the day. Such arrangements must be made.

Custom package- each office has a unique work culture and is exposed to different forms of dirt. This calls for specific cleaning procedures and substances. The approach in each case is also different and must reflect this uniqueness. Substances used vary from one surface to the other. The package offered by your cleaner must be sensitive to these factors.

Approved products- the market has provided unique products and substances for different surfaces. Your cleaner must use only the approved products to avoid leaving harmful residues on your floor or other surfaces. Wrong choices could cause reactions and eventually lead to damage.

Trained personnel- cleaners in Lexington MA require training to ensure that they perform their duties optimally. They understand each surface and the substances or accessories to be used. Training also includes customer care to ensure that they handle employees and others working within your space in a courteous and respectable manner. You should demand to see their licenses and accreditation certificates.

Integrity- cleaners will be in your office at odd hours and with no company. This comes with the temptation of tampering with documents and other equipment in the office. Integrity protects your property and company secrets from leaking. They will not tamper with areas they are not supposed to touch.

Eco-friendly processes and products- environmental sensitivity is part of international best practice and must be applied in all procedures and reflected in the choices you make on products. It will reduce energy consumption and can be used to secure tax breaks. This does not affect the quality of work done in the office.

Emergency Services- some dirt like spills do not have to wait until the next cleaning session. With a phone call, you should be in a position to summon cleaners to your premises within minutes. They help to clear the mess within minutes so that you resume normal operations. This requires a fully functional customer service line that is manned by live personnel. This means that the cleaners are sent to your premises within minutes.

Capacity- the workload in each office is different. The cleaner must assess your office and provide the right number of workers to provide services in the shortest time possible. Overworking a few people reduces the quality of work and causes delays that are inconveniencing and expensive. It means that you will enjoy value for money and prompt services.




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