When looking for any service you want to find it easily. You do not want to spend hours phoning around to place that may or may not offer what you need. When looking for a pool service San Antonio TX provider, you want to be able to find it easily and hassle free. You want to know what the company offers, at a glance, as not to waste time or money finding out.
When you look at a servicing company, what are some of the things you would want to see them offer? There really is a myriad of items for this basket. Things like cleaning agents for algae and slime. Some chlorine, to keep your pool shimmering and blue. What about sand for your filters or salt if you have a salt chlorinator? How about having a service to clean and maintain your pool for you? Then, there is the option for add-ons and alterations.
If you advertise new pools and pool renovations, but neglect to advertise that you also offer pool maintenance, cleaning, filling and heating then you may not be contacted for these things. At a bare minimum your information flyer should refer to a website and/or have a caption saying "and lots more, contact for more details". By doing this you are making it easier customers to make that call.
When a customer phones or emails an enquiry, it is best to keep of a log of enquiries. This can later be used for training as well as give an idea of any additional services that may be worthwhile offering. Companies need to be a lot more flexible this day and age. It's best to be as detailed as possible in these logs.
So again are you offering all the services you can and should be offering? You have to look at the costs involved. There is no point in offering services that you cannot afford to offer. These are calls the owner of the company will need to make after doing sufficient cost assessments. Distance one needs to travel needs to form part of that assessment.
Customers, very often, want a "one stop shop". This is not easy for every business to be. If you are purely a specialist supplier, then it's advisable to affiliate yourself with companies that offer the things you do not. By doing this, you will be able to support each other by feeding each other business that would not commonly come either of your way's.
Always make sure to keep a data base of customers. This will help you to maintain a customer record and improve your service levels. Do not forget to make notes of what you had done for said customers, as well as any potential other services you may offer. Remember to state if the customer was pleasant or unpleasant to service and why.
The more accurate your data base and the more information you have on there means the better your company can function. This ultimately means the more capital you can generate. This in the end determines how well your company will do over the years.
When you look at a servicing company, what are some of the things you would want to see them offer? There really is a myriad of items for this basket. Things like cleaning agents for algae and slime. Some chlorine, to keep your pool shimmering and blue. What about sand for your filters or salt if you have a salt chlorinator? How about having a service to clean and maintain your pool for you? Then, there is the option for add-ons and alterations.
If you advertise new pools and pool renovations, but neglect to advertise that you also offer pool maintenance, cleaning, filling and heating then you may not be contacted for these things. At a bare minimum your information flyer should refer to a website and/or have a caption saying "and lots more, contact for more details". By doing this you are making it easier customers to make that call.
When a customer phones or emails an enquiry, it is best to keep of a log of enquiries. This can later be used for training as well as give an idea of any additional services that may be worthwhile offering. Companies need to be a lot more flexible this day and age. It's best to be as detailed as possible in these logs.
So again are you offering all the services you can and should be offering? You have to look at the costs involved. There is no point in offering services that you cannot afford to offer. These are calls the owner of the company will need to make after doing sufficient cost assessments. Distance one needs to travel needs to form part of that assessment.
Customers, very often, want a "one stop shop". This is not easy for every business to be. If you are purely a specialist supplier, then it's advisable to affiliate yourself with companies that offer the things you do not. By doing this, you will be able to support each other by feeding each other business that would not commonly come either of your way's.
Always make sure to keep a data base of customers. This will help you to maintain a customer record and improve your service levels. Do not forget to make notes of what you had done for said customers, as well as any potential other services you may offer. Remember to state if the customer was pleasant or unpleasant to service and why.
The more accurate your data base and the more information you have on there means the better your company can function. This ultimately means the more capital you can generate. This in the end determines how well your company will do over the years.
About the Author:
When you are looking for information about pool service San Antonio TX locals should pay a visit to the web pages online here today. You can see details at http://www.24karatpools.com now.
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